Will I be notified when my order ships?
When your order has been shipped, you will automatically receive an email confirmation that will include your tracking information.
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Shipping
Can you ship internationally?
Baretraps is currently only able to provide shipping within the United States.
Do you ship to Canada?
No. Unfortunately, international shipping is not available currently. Our items can be found at Canadian retailers and online at DSW, Macy’s and Famous Footwear.
I did not receive my order, but it is marked as delivered
Please reach out to UPS or USPS to file a claim for the missing package. Then please contact us at [email protected] with your UPS/ USPS case #. We will then follow up with UPS/USPS. Once the missing package is confirmed, we will issue a full refund
I have not received a status update on my order?
Order updates and tracking are sent via email. Please check your email spam folder for any potential missing notifications. If you have a Baretraps account, you can log in to check the status of your order. If you are still not able to find an update
My order was incorrect when I received it
Please contact us at [email protected] to notify us of the issue. Then create a return for the item using the “incorrect item received” option to print a return label from the Returns Center. https://baretraps.returnscenter.com/. You will need to pl
I received the incorrect size in my order, but the box was correct
Please contact us at [email protected] to notify us of the issue. Then create a return for the item using the “incorrect item received” option to print a return label from the Returns Center at no cost to you. Please note:. For orders made before Ap