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My shoes are defective or damagedUpdated 3 months ago

Please contact us at [email protected] to notify us of the problem you are having with the product.

Then create a return for the item using the “defective/damaged” option to print a return label from the Returns Center at no cost to you. 

For orders made before April 17th, 2024 please visit

For orders made after April 17th, 2024 please visit

You will need to place a new order on our site to order a replacement.

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