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How do I make an exchange?Updated a month ago

Exchanges:

  • Simply return the current item for a full refund following the returns instructions and then place a new order for the correct style/size.
  • Choose “Free Returns Promotion” to print a shipping label from the Returns Center.  The shipping fee will be waived by our team when they confirm the exchanged order has been placed. 
  • All exchanges are subject to approval from our returns team. If an exchange item is not ordered prior to us receiving the return, $9.99 will be deducted from the refund.

 

Returns from the following outlying territories are responsible for return shipping on all items. 

  • American Samoa (Oceania)
  • Guam (Oceania)
  • Northern Mariana Islands, Commonwealth of the (Oceania)
  • Puerto Rico, Commonwealth of (North America/Caribbean)
  • U.S. Virgin Islands (North America/Caribbean)
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