How do I make an exchange?Updated 15 days ago

Exchanges:

• Simply return the current item for a full refund following the returns instructions and then place a new order for the correct style/size.
• Choose “Free Returns Promotion” to print a shipping label from the Returns Center.  The shipping fee will be waived by our team when they confirm the exchanged order has been placed. 
• All exchanges are subject to approval from our returns team. If an exchange item is not ordered prior to us receiving the return, $8.50 will be deducted from the refund.

Returns from the following outlying territories are responsible for return shipping on all items. 

• American Samoa (Oceania)
• Guam (Oceania)
• Northern Mariana Islands, Commonwealth of the (Oceania)
• Puerto Rico, Commonwealth of (North America/Caribbean)
• U.S. Virgin Islands (North America/Caribbean)